What is HEHE?

HEHE stands for the HTML Editable Help Environment. It is a knowledge management tool that can be used in many additional ways, including:

Wiki alternative - no need for a server or an IT expert
Help file creator - it can be used to create standard CHM files using a WSYIWYG interface - no external development environment is required
Rapid Website prototyping - the Table of Contents Editor can be used to build a functional site map in seconds
Useful for Developers, Helpdesk / Support Technicians and Technical Writers

Key Features

All versions have the following features:

Easy to use - everyone that can use Word or Hotmail can use HEHE
Zero infrastructure - no need for expensive hosting infrastructure and the associated support costs
Stand alone - all the content resides in one CHM file
Can work online or offline - when online, synchronization is possible. Otherwise, you can happily work while you are offline
Searchable - built in search index

For individuals and teams...

HEHE Standard Edition is designed for individuals. It allows you to create Windows HTML Help files simply and easily. These files can be used by other people just like a normal Windows HTML Help file.

HEHE Professional Edition is designed for teams and businesses. It contains all of the features of the Standard Edition, but allows the synchronization of the content to a central file system (E.g. a network share).

Developers

HEHE is an excellent way to capture information that will be useful to your entire team. Since the information is stored in a CHM file, it is extremely easy to find the information again via the built in search engine. You don't need a webserver for a wiki. You can get rid of the spreadsheet containing the IP addresses of all the development environments which no-one seems to update. And you don't need to learn another programming language - HEHE is as easy to use as Notepad!

Helpdesk/Support technicians

Ever wish you had recorded the steps required to fix a certain problem? Or do people always come to you whenever a problem occurs? HEHE can help by making the process of recording knowledge easy. You don't need to create *another* Word document, then do a Google desktop search to find it again. You can put all your information in one file. Then the next time a team member asks for assistance, you can simply say "have a look in the HEHE".

Technical Help Authors

Creating help files can be time consuming. The development tools are powerful, but that adds complexity. If you just want to create a HTML Help file, then HEHE is your best option. You don't have to learn a programming language to create pages, links, tables, insert images or change the buttons that appear on the HTML Help Window. All of these features are at your finger tips.